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I need further support/guidance

Quick reference Covid Scenarios guide

The following is a list of support available in Newcastle during these most challenging times.


Newcastle City Council have a helpline for Newcastle residents to contact called 'City Life Line' - call 0191 2778000 Monday to Saturday 8am to 8pm. An online form is available to complete and you should be contacted within 36 hours available at:


Samaritans call: 116 123 (free, 24 hours a day)


In School we have Kalmer Counselling, and our Director of Pastoral support - contact


A further list of contacts are in the document: Mental Health & Wellbeing Support in Newcastle

Newcastle City Council have set up 'City Life Line' - a dedicated helpline for residents of the City to contact if they have any concerns. It can be contacted on 0191 277 8000.

This document gives you a comprehensive guide to mental health and well-being support that is currently available in Newcastle.